The client is a key player in the promotional products industry, specializing in custom-branded merchandise for businesses worldwide. With a complex supply chain spanning multiple markets and high-volume order processing, the company needed a streamlined solution to support its growing operations. Their primary objective was to improve order management, eliminate inefficiencies, and automate core financial processes.
The client faced several challenges hindering efficiency. Disjointed legacy systems created data silos, hindering collaboration and access to real-time information. Manual order entry in NetSuite increased the risk of errors and delays. Order synchronization between NetSuite and legacy systems was inconsistent and slow, impacting order fulfillment. Limited automation in financial workflows (P2P and O2C) led to inefficiencies and delays in processing payments and financial reports.
To overcome these challenges, Team Somnetics implemented a robust integration solution using Celigo to connect NetSuite with the client's legacy systems. Celigo automated order entry, P2P, and O2C processes, eliminating manual tasks and ensuring real-time data synchronization. This resulted in improved operational efficiency, faster order processing, reduced errors, and significant cost savings. The solution is scalable, enabling the client to support future growth without disruptions.