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Customer Profile

The Image Group is a proud member of The PeerNet Group, an alliance of leading Promotional Products and Marketing Distributors located throughout the United States, Canada, and Mexico. As part of The PeerNet Group, they are offering the best service, the most creative ideas, very competitive pricing, and reliable delivery.

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Problem Statement

The Magento platform, currently running on version 2.4.4, needs to be upgraded to version 2.4.6.P6 to enhance performance, security, and compatibility. All installed extensions must also be updated to their latest compatible versions to ensure seamless integration with the upgraded platform. A secure and efficient payment gateway will be integrated to streamline transaction processes. Custom extensions, developed to meet specific business needs, should be maintained or upgraded to ensure continued functionality. Additionally, the Proto theme must be updated to its latest version for improved performance and compatibility, and the platform’s multi-store functionality, supporting around 40 stores, must continue to operate smoothly post-upgrade.

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Proposed Solution

We successfully upgraded the Magento platform from version 2.4.4 to 2.4.6.P6 by first creating a comprehensive backup of the system, including data, files, and configurations, followed by testing the upgrade in a staging environment to ensure smooth deployment. A thorough audit of all installed extensions was conducted to ensure compatibility with the updated version, with each extension being upgraded to the latest compatible release. We integrated a secure payment gateway, supporting multiple stores and currencies, and tested it for PCI compliance and security. Custom extensions were reviewed, refactored, or redeveloped to maintain compatibility and meet business needs. The Proto theme was upgraded and tested across devices and browsers to ensure optimal user experience. The multi-store functionality, supporting around 40 stores, was validated to ensure smooth operations. Comprehensive testing, including functional, performance, and security checks, was performed to ensure stability and efficiency post-upgrade. Post-upgrade support was provided, including troubleshooting and training for the in-house team, ensuring the platform's optimal performance without disrupting business operations while enhancing system security.

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In conclusion, this assignment has provided a comprehensive overview of The Image Group challenges, with the pre-existing team not providing enough technical documentation on the store end. Through the exploration of the previously existing code base , it is clear that we put our best food forward in the upgrade challenge with the least down time possible. This underscores the importance of developers with core knowledge of programming and knowledge of best practices when working on an Adobe Commerce stack. However, there are still challenges and questions that need to be addressed, such as spot upgrade fixes and production fixes (hot fixes) of customer orders and product set ups. Moving forward, it is crucial to follow the best practice guidelines on such a ecommerce fulfilment platform that becomes the core of The Image Group for their customer facing part. By doing so, we can continue to deepen our understanding and gain from strength to strength.
Retail

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