Hit Promotional Products is a distributors one stop shop for branded items and gifts. Hit Promotional Products has been a leader in the promotional product industry and a family-owned business that operates with a distinctive touch, an extensive inventory, first-class imprinting and decorations, and a commitment to sustainability. Hit is here to be a trusted partner in the success. which understand the needs of our clients and are constantly evolving to meet the needs of our market. Ranking among the top five suppliers in the nation, our wide array of products, expertise in our industry, and ability to get to market quickly make one-stop shop for all your promotional product needs.
The company faced significant challenges processing over 5000 daily orders from 1000+ B2B customers. Manual data entry from emails is time-consuming and prone to errors. Validating each order within agreed timelines is demanding. Order inaccuracies at the detailing stage can lead to fulfillment issues and customer dissatisfaction. The complex order processing workflow requires seamless coordination and efficient tools to manage effectively. In addition, time pressures add to the strain on resources and staff.
To streamline order processing, a structured workflow has been implemented by Team Somnetics. The Detailing stage involves validation and entry of Purchase Orders (POs), generating Sales Order numbers, and ensuring order executability. The Order Entry stage captures all relevant data, including commercials and pricing. The Proofing stage ensures accuracy by cross-checking entries with original POs. 24/7 operations and efficient communication with HIT minimize delays and ensure timely order processing for the client.
