Plan and execute with experts dedicated to your customers. With Somnetics' comprehensive KPO services, we turn your vision into reality.
Customized artwork and branding design for promotional products.
Detailed analysis of industry trends and consumer behavior to inform product development and marketing strategies.
Streamlined vendor coordination, sourcing, and procurement to ensure cost-effective and timely product delivery.
Assistance in sourcing materials and managing quality standards for promotional products.
Efficient order processing, tracking, and fulfilment to enhance customer satisfaction.
Strategic financial analysis and cost control to boost profitability.
Performance tracking and data-driven insights to improve marketing efforts and ROI.
24/7 technical support, troubleshooting, and customer assistance to improve service delivery.
High-quality content development, editorial services, and digital asset management. These KPO services help companies scale operations, optimize costs, and enhance their competitive edge.
With over ten years of experience collaborating with different industry vertical, our team's dedication and proficiency have propelled client satisfaction ratings to 98% and above. We have expanded to a workforce of 160+, operating in shifts around the clock to provide continuous support. Armed with state-of-the-art technology and a client-centric ethos, we are steadfast in delivering excellence in every task we undertake. Experience the Somnetiics advantage today - your trusted ally in operational excellence and client contentment.
Our team of experts brings unmatched experience and in-depth knowledge to every project, with a comprehensive understanding of services specific to the KPO industry.
We provide support during US and EU business hours, ensuring timely and effective assistance for our global clients.
Somnetics offers high-quality services at competitive prices, making us a cost-effective partner for all your KPO services needs.
We invest in training and knowledge transfer to empower your team to manage and maintain your KPO project environment effectively.
Somnetics provides tailored KPO services to a wide range of industries, including
Streamlining operations and enhancing patient care with our reliable KPO services.
We handle your backend services, allowing you to focus entirely on growing your business.
Our experienced team works seamlessly with your technology and methods to deliver the results you need.
Enhancing customer experiences and streamlining back-end operations through expert KPO services tailored to optimize your business needs.
Partner with Somnetics and unlock the potential of KPO services. Whether you're aiming to optimize, automate, migrate or outsource your processes, our dedicated team will guide you through every step of the journey.
"We would like to express our appreciation for their hard work and impeccable performance. Our sincere thanks to Som Imaging Informatics Pvt. Ltd."
"Having business terms with professional companies like Somnetics is indeed a positive association. We acknowledge and appreciate your services and look forward to have such excellence in near future as well."
"The DMS software i-doc, customized to our needs is running successfully."
"We are highly satisfied with their support and recommend them."
We have implemented Digital Process Automation and Document Management System in a few Government Departments in UAE, based on i-doc platform developed by Som Imaging Informatics Pvt. Ltd. (Somnetics) whom we represent exclusively in UAE.
i-doc has helped in preservation and accessibility of documents for a longer period of time overcoming the constraints of file management.
We have been using i-doc document management software for managing our documents for the corporate communication department of our group. We have found their product and services to be highly professional and satisfactory.
Security is a top priority for us at Somnetics. We have implemented strict data protection measures, including encryption, secure communication channels, and access control, to safeguard your sensitive information and comply with industry standards.
Yes, KPO and BPO services can be tailored to your business requirements. We work closely with clients to understand their objectives and create customized solutions that align with business goals, industry regulations, and workflow preferences.
A wide range of industries can benefit from KPO and BPO services, including healthcare, finance, retail, manufacturing, IT, legal, and telecommunications. Any business seeking to streamline operations, reduce costs, or access specialized expertise can gain from outsourcing.
Outsourcing KPO and BPO services helps reduce operational costs, improve efficiency, access expert skills, and allow your team to focus on core business activities. It also provides scalability, allowing you to expand or reduce services as needed without hiring additional staff.
KPO services provide value by offering specialized expertise, such as market research, financial analysis, legal support, and data analytics. These services support strategic decision-making, improve business performance, and drive innovation, giving companies a competitive advantage.
After outsourcing, you can expect continuous support, including regular performance reporting, troubleshooting, and process optimization. Somnetics typically offer dedicated teams for ongoing communication and support to ensure that the services meet your evolving business needs.
Our services in BPO tasks include customer service, technical support, data entry, HR services, payroll processing, and IT support. We as a BPO service provider can handle both back-office and front-office functions, streamlining operations and improving overall efficiency.
