This client is a 130 years old association, recognized as the apex organization representing the Indian jute industry, with 37 composite jute mills as its members. It serves as an intermediary between the Central and State governments. All the important data concerning the jute industry is maintained on its premises.

The solution helped to create the outgoing letters as a PDF file with the company letterhead in the template. The user also had the choice to scan the hard copy letter and upload it to i-doc DMS. Once the letter is submitted to the Director-General, it can be approved with updates if required, or sent back to the creator with comments for changes. On approval, digital stamp and e-signature are endorsed in the letter for dispatch.